Shipping Policy

Order Processing Time

• Orders are processed within 2-3 business days (Monday to Saturday).
• Once dispatched, you’ll receive a confirmation email with your tracking details.

Shipping Locations

• We ship across India.
• International shipping is currently not available.

Shipping Charges

• We offer Free Delivery on all orders, with no minimum purchase required.

Estimated Delivery Time

• Standard Delivery: 5-7 business days, depending on your location.
• Delivery times may extend during holidays or peak periods.

Order Tracking

• A tracking link will be sent via email once your order is shipped.
• You can also track orders by logging into your vichiti.com account.

Delays & Lost Shipments

• While we aim to deliver on time, occasional delays may happen due to unforeseen circumstances.
• If your order hasn’t arrived within 10 days, reach out to us for assistance.

Damaged or Incorrect Orders

• If you receive a damaged or incorrect item, contact us within 48 hours of delivery.
• Email us at vichiti.com@gmail.com with your order number and photos of the issue for a quick resolution.

Contact Us

For any questions regarding shipping:
📧 vichiti.com@gmail.com
🕒 Support hours: Monday - Saturday | 10:00 AM - 6:00 PM